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How this curriculum will help you

Becoming a patient-centered medical home (PCMH) is a major undertaking for any practice. Your work as a practice facilitator—or “coach”—can make a practice's transformation journey easier.

The goal of the Coach Medical Home curriculum is to equip you with helpful tools and knowledge so you can effectively support practices striving for medical home transformation and NCQA PCMH™ Recognition. The curriculum is based on the Safety Net Medical Home Initiative Framework for Practice Transformation, which consists of eight Change Concepts to guide primary care transformation in a variety of settings.

What the curriculum includes

Coach Medical Home is divided into six modules that you can use together or separately:

  • Module 1: Getting Started helps you establish a relationship with a practice and kick start your work together.
  • Module 2: Recognition and Payment explains key contextual factors such as payment and recognition that need to be taken into account when working with a team to develop their transformation strategy.
  • Module 3: Sequencing provides a framework and coaching strategies for breaking up the transformation process into manageable phases and steps.
  • Module 4: Measurement describes the central role of measurement in transforming care—how it enables teams to identify priorities, monitor progress, and keep focused on goals.
  • Module 5: Learning Communities introduces effective strategies for encouraging teams to motivate, support and learn from each other.
  • Module 6: Sustain and Spread provides ideas for maintaining and spreading the changes beyond the active PCMH transformation period—focusing on long-term care improvements.

How to use the curriculum

Each module consists of two components:

  • A facilitator’s handbook in PDF format that you can read to broaden your knowledge about key concepts and coaching tips.
  • A companion PowerPoint® presentation that you can save, modify, and use in your presentations with practice leadership and others.

If you’re an experienced coach or have a longstanding relationship with a practice, you may know exactly which tools you're looking for. In that case, you can jump straight to the linked tools and resources provided in each module. Return to the modules anytime for a refresher or to quickly access another tool.

If you need help using or modifying the slides for a presentation, please use the “Help” feature in PowerPoint, or check out guidance on the web such as: